Last Updated: 1-Nov-2024

At Anyworks, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and share your personal data when you use our platform, services, or interact with us.

By accessing or using our website, mobile app, or any other related services (the “Platform”), you consent to the collection and use of your information as described in this policy.

1. Information We Collect

We collect both personal and non-personal information to provide you with the best possible experience. The types of information we collect include:

Personal Information

• Account Information: When you create an account on our platform, we collect personal information such as your name, email address, phone number, profile picture, and any other details you provide in your user profile.
• Payment Information: If you are a client or freelancer and use our payment services, we collect payment details (e.g., credit/debit card information, bank account number, PayPal details, etc.) through our secure payment processor.
• Communication Data: Any information you provide when communicating with us, including emails, support tickets, and in-app messages.
• Job and Project Information: For clients, this includes project descriptions, budgets, deadlines, and deliverables. For freelancers, this includes the details of services offered, work samples, and user reviews.

Non-Personal Information

• Usage Data: We collect information about your interactions with our platform, such as login data, pages visited, clicks, and the duration of your activity.
• Device Information: We may collect data about the devices you use to access our platform, including IP addresses, browser type, operating system, and device identifiers.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your interactions with our platform. For more information on cookies, please see our [Cookie Policy].

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Improve Services: We use your information to operate, personalize, and improve the platform, process transactions, and provide customer support.
• To Communicate with You: We may send you important updates regarding your account, project status, payment confirmations, and platform notifications. We may also send you marketing communications if you opt-in to receive them.
• To Process Payments: We use your payment information to facilitate financial transactions, including payments for services rendered, service fees, and any applicable taxes.
• To Detect and Prevent Fraud: We may use your information to detect and prevent fraudulent activity and protect both freelancers and clients.
• To Comply with Legal Obligations: We may use and disclose your information to comply with legal and regulatory requirements, or to respond to lawful requests from authorities.

3. How We Share Your Information

We may share your personal information with third parties under the following circumstances:

• With Service Providers: We may share your information with third-party service providers who help us operate the platform, such as payment processors, hosting providers, and customer support tools. These third parties are obligated to maintain the confidentiality and security of your personal data.
• With Other Users: If you’re a freelancer, certain aspects of your profile, such as your name, skills, experience, and work samples, may be visible to clients. If you’re a client, the details of your posted job may be visible to freelancers.
• For Legal Compliance: We may disclose your information to law enforcement, regulatory authorities, or other third parties if required to do so by law or in response to legal requests or obligations.
• In the Event of a Business Transfer: In the event that Anyworks is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified via email or through a notice on our platform if your information is transferred.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

5. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal data. These rights may include:

• Access: You can request to access the personal data we hold about you.
• Correction: You can update or correct any inaccurate information.
• Deletion: You can request the deletion of your account and personal information, subject to certain legal obligations.
• Opt-Out of Marketing Communications: You can unsubscribe from marketing emails or push notifications by following the instructions in the communication or by contacting us directly.
• Data Portability: You may request a copy of your personal data in a machine-readable format.
• Objection: You have the right to object to certain processing of your personal data, particularly for direct marketing or profiling.

To exercise your rights, please contact us at [hello@anyworks.in].

6. Security of Your Information

We take the security of your personal data seriously and implement a range of technical and organizational measures to protect it. These include encryption, secure access controls, and regular security audits. However, no method of data transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

7. Third-Party Links and Services

Our platform may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to third-party websites or services, and we are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our platform is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have inadvertently collected information from a child, please contact us immediately at [hello@anyworks.in], and we will take steps to delete the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated Privacy Policy on this page and update the “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy or the way we handle your personal information, please contact us at:

Anyworks
Email: hello@anyworks.in
Phone: +91 8461017745